Last updated: July 24, 2026
The data controller is the pastry shop Ramonda dezert, Cara Lazara 146, 37000 Kruševac, Serbia. For any questions about how we handle data, contact us at info@ramondadezert.rs or by phone at +381 62 772 721.
When you contact us through the site's contact form, we collect the information you enter yourself: full name, phone number, preferred celebration date, preferred flavor and the message content. The form does not send data to our server — it opens your default email application and you send the message directly to our address, info@ramondadezert.rs, so that information is kept only in our business inbox.
If you contact us by phone, social media, or directly by email, we collect the information you share with us on that occasion (name, contact details, order details) solely to arrange the making and pickup of your cake.
We do not use your data for marketing calls or promotional messages without your prior consent.
We process your data based on your consent (submitting the contact form or contacting us directly) and to take steps prior to entering into a contract for making a cake, in line with Serbia's Law on Personal Data Protection.
The site does not use tracking cookies or advertising networks. The Contact page embeds a Google Maps location widget — when you interact with the map, Google may set its own cookies in accordance with its own privacy policy, which is outside our control.
We keep correspondence and order data for as long as necessary to fulfil the order and for any related business records (e.g. accounting purposes), after which it is deleted or anonymized within a reasonable time.
We do not sell or share your personal data with third parties. Data is only disclosed where legally required (e.g. at the request of a competent authority).
Under Serbia's Law on Personal Data Protection, you have the right to:
You can send requests regarding these rights to info@ramondadezert.rs.
We take reasonable organizational measures to protect the data you share with us from unauthorized access, loss or misuse.
We may update this policy from time to time to reflect regulatory changes or changes to how the site operates. The date of the last update is always shown at the top of this page.